If you wish to have an on-site test at a community pharmacy, you need to book beforehand via the online portal. If you are unable to book a test online, you can call the helpdesk number on 020 8865 1952 (Monday – Friday 7.00am to 11pm, Saturday – Sunday 9am to 5pm, local charges will apply). We would encourage you to book a test via our online system if you are able to.